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All of the following conditions apply to all services and software products of PC-Future GmbH, Senkenweg 11, 86972 Schwabniederhofen, or a subcontractor commissioned by it, and apply in addition to the order descriptions which list detailed services and obligations.
Order descriptions may contain deviations from and additions to the following conditions.
For mobile applications (apps), the provisions in Sections 19–26 of these Terms apply additionally.
Unless otherwise agreed, the service defined in the respective order description is performed by PC-Future GmbH, at its discretion, at the installation site, on its business premises or by a subcontractor named by PC-Future GmbH. Unless expressly agreed otherwise, services are performed during normal working hours, Monday to Thursday from 9:00 to 17:00 and Friday from 9:00 to 15:00 (public holidays excluded).
If, at the customer's request, services are performed outside normal working hours, the rates specified for individual orders shall apply.
The selection of the employee performing the service is at the discretion of PC-Future GmbH, which is also entitled to engage third parties for this purpose.
Offers from the company are generally non-binding unless otherwise agreed.
Contracts between the customer and the company are concluded either by written order confirmation from PC-Future GmbH, by dispatch of the goods or by performance of the service. If the order confirmation contains errors, or if the delivered goods or the service performed are recognisably defective, the customer must report this immediately, at the latest within 3 days. Otherwise the order confirmation, the delivery of the goods or the service shall be deemed approved.
Acceptance of orders by PC-Future GmbH is always subject to the customer's creditworthiness. PC-Future GmbH may change the customer's credit limit or payment terms at its own discretion. If there are doubts about the customer's solvency, PC-Future GmbH may suspend deliveries and make them dependent on the provision of a bank guarantee.
In the case of verbal orders, the customer is obliged to confirm them in writing in such a way that the order can be clearly identified; otherwise PC-Future GmbH is not obliged to carry out the order.
If PC-Future GmbH carries out an order of the customer (even without written confirmation), the order becomes binding upon receipt of the order confirmation or delivery of the goods and can no longer be cancelled. Orders placed by the customer are binding.
All prices are quoted in euros. Statutory VAT is charged additionally. Prices for mobile applications stated on the product pages and in the Apple® App Store® are final prices and include statutory VAT. Should the statutory basis for import duties or similar charges change between conclusion of the contract and performance of the service, prices will be adjusted accordingly. Unless otherwise agreed in writing, our prices are exclusive of shipping costs, software, separate accessories, installation, training and other ancillary services.
For services that could be performed on the business premises of PC-Future GmbH or its named subcontractor but are, at the customer's request, exceptionally performed at the customer's site, the customer shall bear the resulting costs in accordance with the applicable provisions for individual orders.
PC-Future GmbH is entitled to pass on increases in wages, materials or other costs or charges to the customer in the form of a price increase and to invoice them with the next instalment. Such increases are deemed accepted by the customer in advance, provided they do not exceed 7% of the contract sum per year.
System extensions subsequently added to contracts are charged at the prices valid at the time they are added.
Invoices issued by PC-Future GmbH, plus VAT, are due for payment immediately upon receipt without deduction and free of charges. Exceptions are stated on the invoice. In the event of returned direct debits, PC-Future GmbH is entitled to demand reimbursement of the bank charges incurred and an additional processing fee from the customer.
The invoice is sent by email to the email address provided by the customer.
If PC-Future GmbH becomes aware of a deterioration in the customer's financial circumstances, for example through an application for the opening of insolvency or composition proceedings, PC-Future GmbH is entitled to demand payment in advance or the provision of security. This also applies in the event of irregularities in payment transactions (returned direct debits, etc.).
For material deliveries shipped directly to the customer, PC-Future GmbH is entitled to request payment in advance or instalment payments. Details are set out in the offer or the contract.
In the event of late payment, default interest will be charged at the rate of the overdraft interest charged to us.
The customer is only entitled to a right of retention if their claims have been legally established or acknowledged in writing by PC-Future GmbH.
For in-app purchases and app downloads, payment is processed exclusively via the Apple® App Store®. PC-Future GmbH does not receive any payment data from the user. Apple® or the respective payment service provider is solely liable for payment errors in connection with processing via the App Store®.
Unless the customer gives express instructions, PC-Future GmbH may determine the shipping method, the shipping route and the company commissioned with the shipment at its own discretion.
The risk passes to the customer as soon as the consignment containing the delivery items is handed over to the buyer by the carrier. This applies regardless of who bears the transport costs. The buyer must report both obvious and any other detected transport damage to the forwarder or carrier immediately and then notify the seller in writing in order to be able to assert claims against the seller.
The customer has a right of withdrawal. In accordance with the statutory provisions on distance selling, the customer may withdraw from the contract without giving reasons within two weeks of receiving the goods. Withdrawal may be declared in writing or by returning the goods; to meet the deadline, it is sufficient to send the withdrawal or goods in time to: PC-Future GmbH, Senkenweg 11, 86972 Schwabniederhofen, Germany.
If the right of withdrawal is exercised, the consumer bears the cost of return shipping for orders up to a value of EUR 40. If the order value exceeds EUR 40, the goods may be returned at the seller's expense.
As a rule, there is no right of withdrawal for CDs, DVDs, CD-ROMs and videos that have been unsealed by the consumer. The right of withdrawal is also excluded for goods manufactured to customer specifications.
For digital content (app downloads, in-app purchases), the right of withdrawal expires as soon as the user begins performance of the contract (e.g. by downloading the app or activating an in-app purchase), provided that the user has previously expressly agreed that performance may begin before the end of the withdrawal period and has acknowledged that by giving this consent they lose their right of withdrawal.
After expiry of the two-week withdrawal period, goods will only be taken back in cases of demonstrably incorrect delivery. Requests for exchange, return or credit for reasons for which PC-Future GmbH is not responsible will only be processed after written confirmation by the seller. A basic prerequisite for this is the condition of the goods and their resaleable state. The expected refund amount is based on the resale price achievable at the time of receipt, less a cancellation/processing fee of 10 percent of the invoice amount.
All rights to documentation, drawings, calculations, etc. enclosed with an offer or delivery remain with PC-Future GmbH. Products delivered as part of services remain the property of PC-Future GmbH until paid in full.
Diagnostic software, documentation, equipment and other materials required by PC-Future GmbH for installation, warranty work or the provision of services will be kept at the customer's premises at the request of PC-Future GmbH; however, they remain the exclusive property of PC-Future GmbH.
The customer is obliged to ensure proper storage and may not use the aforementioned test equipment and aids or make them accessible to third parties without the prior written consent of PC-Future GmbH. PC-Future GmbH retains title to the purchased item until all claims arising from the delivery contract, including ancillary claims, have been paid in full.
PC-Future GmbH warrants for a period of 6 months from the date of delivery that the delivered items are free from defects according to the respective state of the art. Liability for normal wear and tear is excluded. Used goods are sold with all warranties excluded.
PC-Future GmbH accepts no warranty for defects and damage resulting from unsuitable or improper use, failure to observe instructions for use, or faulty or negligent handling.
The warranty expires if the customer carries out, or has unauthorised persons carry out, interventions and/or repairs on devices without the express written approval of PC-Future GmbH. Obvious defects must be reported in writing immediately, but no later than ten working days after receipt of the delivery.
To prevent data loss, PC-Future GmbH recommends regular data backups, as liability for such consequential damage is excluded. Claims for damages for the loss of stored data are excluded if the damage would not have occurred had the data been properly backed up.
In addition, the following applies to software and apps: PC-Future GmbH warrants that the software essentially fulfils the functions listed in the product description. No warranty is given for uninterrupted, error-free operation of the software or for full compatibility with all devices and operating system versions.
PC-Future GmbH may withdraw from the contract if a suspension of payments, the opening of bankruptcy or judicial composition proceedings, the rejection of bankruptcy proceedings for lack of assets, protests of bills of exchange or cheques, or other concrete indications of a deterioration in the customer's financial circumstances become known. The lump-sum compensation amounts to 10% of the purchase price.
PC-Future GmbH is liable for damages within the scope of the statutory provisions if intent or gross negligence on its part is proven. Liability for slight negligence is excluded.
Compensation for consequential damage and financial loss, savings not achieved, loss of interest and damage arising from third-party claims against PC-Future GmbH is excluded in all cases, to the extent permitted by law.
PC-Future GmbH is not liable for the recovery of data unless PC-Future GmbH caused the loss intentionally or through gross negligence and the buyer has ensured that a data backup has been made.
PC-Future GmbH is not liable for data loss caused by the user, in particular through improper use, lack of data backup or independent deletion of data.
The customer shall ensure the device-specific environmental conditions and provide the power supply in accordance with the manufacturer's installation guidelines. The customer shall keep supplied aids as well as data carriers, test equipment and documentation permanently available for services.
All documents made accessible in the course of processing the order are subject to confidentiality and may not be exploited.
If services are performed on the customer's premises, the customer shall ensure that PC-Future GmbH has unhindered access during the performance of the services.
A further prerequisite for services relating to software is the existence of a valid licence for the software to be serviced in accordance with the licence terms of the respective manufacturer.
Our remote maintenance system enables us to access the customer's PC quickly and easily. The customer expressly authorises the use of this software on their computers as soon as they have received the remote software via PC-Future GmbH. Remote maintenance is only possible with the customer's active participation (e.g. entering a session number).
Once the software has been closed, we can no longer access the computer.
PC-Future GmbH carries out remote maintenance exclusively within the scope of the agreements made beforehand and in accordance with the customer's instructions. Any necessary data transfers are carried out in adequately encrypted form.
If customer data was copied in the course of remote maintenance, it will be deleted immediately after completion of the specific remote maintenance measure.
Services provided on an individual order basis are charged by PC-Future GmbH according to the working time spent and the material required. A minimum of one working hour is charged per individual order; started working hours are rounded up to the next half or full hour. A flat travel fee is charged in addition for on-site services.
We undertake to the customer to comply with the relevant data protection provisions, in particular the German Federal Data Protection Act (BDSG) and the GDPR.
The employees we engage are obliged to observe data protection and confidentiality and have been informed of the consequences of any misuse.
For further information, please refer to our separate privacy policies: Website Privacy Policy | App Privacy Policy (English) | App Privacy Policy (German).
PC-Future GmbH is a limited liability company (Gesellschaft mit beschränkter Haftung) registered at the Munich Local Court (Amtsgericht München) under No. 137285.
For business dealings with merchants, Weilheim is agreed as the place of jurisdiction for all disputes arising from the contract, including actions on bills of exchange and cheques; PC-Future GmbH is also entitled to bring an action at the customer's registered office. Should individual provisions be invalid, the remaining provisions shall remain in effect. German law applies to cross-border deliveries.
The following provisions apply additionally to all mobile applications (apps) by PC-Future GmbH, in particular the app "Shopping List + Pantry" / "Einkaufsliste + Vorrat".
The subject of the contract is the provision of the mobile application "Shopping List + Pantry" (hereinafter "App") for download via the Apple® App Store®. The contract is concluded as soon as the user confirms the download of the App in the App Store® or makes an in-app purchase. By using the App, the user agrees to these Terms.
The prices stated on the product pages in the Apple® App Store® are final prices and include statutory VAT. Payment is processed exclusively via the Apple® App Store®. The full version and the scan packages are one-time purchases, not subscriptions. No recurring costs apply.
Upon downloading or purchasing the App, the user is granted a simple, non-transferable, non-sublicensable right to use the App on their own Apple® devices. The right of use is tied to the user's Apple® account.
The user is prohibited from:
PC-Future GmbH does not guarantee 100% availability of the App or the associated cloud-based services (in particular AI recipe recognition via Claude AI and barcode databases). Temporary restrictions may arise from maintenance work, technical faults or changes made by third-party providers.
The App can generally also be used offline. AI recipe recognition and barcode lookup require an internet connection.
PC-Future GmbH provides updates for a period of at least two years after the initial download, insofar as these are necessary to keep the App in conformity with the contract (e.g. security updates, compatibility updates for new operating system versions).
PC-Future GmbH reserves the right to further develop or extend the App or to adapt its functions at any time, provided that:
The user will be informed of significant changes as part of the App update (e.g. via the update description in the App Store® or in the App itself).
PC-Future GmbH warrants that, at the time it is provided, the App essentially corresponds to the functions listed in the product description. There is no warranty claim if:
PC-Future GmbH is not liable for data loss caused by the user. Users are expressly advised to back up their data regularly using the backup function integrated in the App (JSON backup).
PC-Future GmbH accepts no liability for the accuracy or completeness of product and allergen information retrieved from third-party databases (Open Food Facts, Open Beauty Facts, Open Products Facts). In the case of allergies or intolerances, always check the original packaging of the product.
These Terms are made available to the user before purchasing or downloading the App via the product page in the App Store® and via the publisher's website (www.pc-future.de/agb-en.html). By downloading the App or making an in-app purchase, the user expressly agrees to these Terms.
The privacy policy is available at any time at App Privacy Policy (English) and App Privacy Policy (German).
PC-Future GmbH
Senkenweg 11
86972 Schwabniederhofen
Phone: 08861/9080480
Fax: 08861/9080606
Managing Director: Christian Hofmann
As of: March 26, 2026